Short Story
Introduction
With Krisensa’s computer vision, sensor and edge based solutions, we revolutionize real-world problem-solving. Our Emotion-as-a-Service, activity analysis, and responsive mechanisms cater to varied industries like banking, retail, tourism, manufacturing, and public safety in India. Krisensa aims to redefine customer feedback accuracy, resource management, object monitoring, and emergency response. Join us in transforming industries through innovation and technology for a smarter, safer future.
Problem
In today’s fast-paced world, businesses struggle to capture genuine customer feedback, manage resources effectively, ensure employee safety, and respond swiftly to emergencies. This results in missed opportunities, inefficiencies, and compromised security. Without accurate insights and immediate action, organizations face challenges in meeting customer needs and ensuring operational efficiency. It’s crucial to address these pain points to enhance customer satisfaction, optimize operations, and prioritize safety in a rapidly evolving landscape.
Our target audience faces challenges in –
- Getting the correct customer feedback. A very small number of customers respond to the feedback. The customer representative selects only happy customers for feedback.
- Management and planning the products and resources as per the customer demography.
- Monitoring the employee’s activity and for industrial safety.
- Reducing the manual work for counting people/products/vehicles etc.
- Executing immediate actions in case of theft, accidents, or any emergency.
Transformative Technology Solutions
Krisensa’s advanced computer vision, sensor, and edge-based solutions offer a comprehensive approach to address the challenges faced by businesses. Our Emotion-as-a-Service, activity analysis, and responsive mechanisms provide accurate customer feedback, efficient resource planning, enhanced employee monitoring, and rapid emergency response. With features like facial expression detection, crowd management, and activity monitoring, Krisensa empowers organizations to optimize operations, improve safety measures, and deliver exceptional customer experiences.
- Getting the correct customer feedback. A very small number of customers respond to the feedback. The customer representative selects only happy customers for feedback.
- Management and planning the products and resources as per the customer demography.
- Monitoring the employee's activity and for industrial safety.
- Reducing the manual work for counting people/products/vehicles etc.
- Executing immediate actions in case of theft, accidents, or any emergency.
Story
Use cases
Manufacturing Industry –
– Safety kit detection
– line cross detection
– smoke detection – size
– fire detection – size of fire/ intensity of fire
– Counting of bags loading/ products packaged
counting of boxes unloading
Retail shops –
– customer counter, in and out count, peak time, staff is not getting counted, average time spent.
– demography detection – customer age segment and male female detection
– customer in group detection – family count
– Shoplifting detection
– customer and staff engagement/Integration detection
– segmentation by brands area or product area for brand and footfall analysis (most visited/least visited/graph)
– visitor counting graphs
– staff activity analysis / they are looking into mobile or engaging with customer.
Banking / Hospital –
– person wait time detection
– occupancy detection
– fall detection
– staff availability at front desk
– customer satisfaction check
Public Safety –
– Terrorist Attacks detection
– Panic situation detection
– fight detection
Tourist Place –
– Tourist counter, in and out count, peak time, average time spent.
– Capacity threshold detection
– demography detection – Tourist age segment and male female detection
– customer in group detection – family count
Highway safety –
– wrong side vehicle detection
– animal detection
– vehicle type and vehicle count (vehicle classification)
– number plate capture with time and vehicle type
Scenarios for Banking Industry
Sccenario 1 (Product 1) – A customer goes to a famous bank in India while his visit he found lot of crowd inside and unmanaged banking services. This converts him into highly dissatisfied customer. On the event of his turn when customer service representative logged in CRM for his account his facial expressions are recorded in the camera implemented on customer service desk and result of his expressions (which is highly dissatisfied) is sent to CRM and logged.
Scenario 2 (Product 2) – bank wants to know what are the peak times and what is the average number of customer inside the branch in that period. To plan the resources.
Scenario 3 (Product 2) – Robbers attacks the bank, fire arms and panic situation are detected in the camera. Alarm is raised with banking authorities and local police.
Market opportunity
The market for computer vision and sensor solutions in India is burgeoning, with increasing demand from industries such as banking, retail, tourism, manufacturing, and public safety. As organizations prioritize efficiency, safety, and customer satisfaction, Krisensa’s innovative technology aligns perfectly with these market trends. With a focus on delivering tailored solutions to address specific industry needs, Krisensa is poised to capture a significant share of this expanding market.
Our scalable solution
Krisensa’s revenue model revolves around offering software solutions coupled with edge devices, cameras, and sensors. Additionally, we generate income through partnerships with camera and sensor providers. Tailored solutions are available at a charge, ensuring a flexible and scalable approach to meet diverse client requirements. By providing cutting-edge technology and value-added services, Krisensa can establish itself as a sustainable and profitable player in the market.
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